Return & Refund Policy

RETURN & REFUND POLICY

Last updated: [LAST UPDATED]

Thank you for shopping with Avyra Supply LLC.

This policy explains the conditions for returns, exchanges, cancellations, and refunds for purchases made through [WEBSITE].

RETURN WINDOW

You may request a return within [RETURN WINDOW] after the confirmed delivery date.

Returns requested after this period may not be accepted unless required by applicable law.

RETURN ELIGIBILITY

To qualify for a return, the item must generally be:

• Unused, unworn, unwashed, and undamaged
• In its original condition
• Returned with the original packaging, accessories, manuals, and included items
• Accompanied by proof of purchase
• Returned according to the instructions provided by our customer support team

Items showing signs of misuse, unauthorized modification, accidental damage, excessive wear, or missing components may not qualify for a refund.

HOW TO REQUEST A RETURN

Before sending any item back, contact us at support.avyrasupply@gmail.com

Include:

• Your full name
• Order number
• Product you wish to return
• Reason for the return
• Photos or videos when the item is damaged, defective, or incorrect

If your request is approved, we will provide return instructions and the applicable return address.

Returns sent without prior authorization may be refused or may not qualify for a refund.

Please do not send returns to the address shown on the original package unless instructed to do so by our customer support team.

CHANGE-OF-MIND RETURNS

For returns that are not caused by a defective, damaged, or incorrect item, the customer is responsible for return shipping costs unless otherwise stated.

Original shipping charges are non-refundable, except where required by law or where the return resulted from our error.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Inspect your order after delivery.

If your item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery.

After reviewing the evidence, we may offer one or more of the following remedies:

• Replacement
• Store credit
• Partial refund
• Full refund
• Return instructions at our expense

The appropriate resolution depends on the circumstances and applicable law.

NON-RETURNABLE ITEMS

Unless defective, incorrect, or otherwise required by law, the following items may not be eligible for return:

• Personalized or customized products
• Gift cards
• Downloadable or digital products
• Clearance or final-sale items clearly marked as non-returnable
• Personal-care or hygiene products that have been opened or used
• Perishable products
• Items restricted from return for health or safety reasons
• Products damaged through misuse or improper handling

Contact us before purchasing if you are unsure whether an item is returnable.

RETURN SHIPPING

Use a trackable shipping service for returns.

Avyra Supply LLC is not responsible for return packages lost or damaged before being received at the authorized return location.

Do not send cash-on-delivery returns. Unauthorized shipping, customs, brokerage, or handling charges may be deducted from the refund where permitted by law.

REFUND INSPECTION

After receiving a return, we will inspect it and notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for the refund to be processed after approval. Your bank or payment provider may require additional time before the refund appears in your account.

PARTIAL REFUNDS

A partial refund may be issued where permitted by law if:

• The product is returned with missing packaging or accessories
• The product shows signs of use
• The product has been damaged after delivery
• Only part of a bundle or set is returned
• The product’s value has been reduced by the customer’s handling

EXCHANGES

The fastest way to receive a different item is normally to return the original item, receive approval, and place a new order.

For defective or incorrect products, contact us before placing a replacement order.

ORDER CANCELLATIONS

To request a cancellation, email [SUPPORT EMAIL] as soon as possible.

Orders can only be canceled before they enter fulfillment. Once an order has been processed or shipped, it must follow the standard return procedure.

We cannot guarantee cancellation after an order is submitted.

REFUSED OR UNCLAIMED DELIVERY

Orders refused at delivery or returned because they were not collected may be treated as unauthorized returns.

Any refund may be reduced by original shipping, return shipping, customs, carrier fees, or other non-refundable charges, except where prohibited by law.

CHARGEBACKS

Please contact us before opening a payment dispute. We are committed to reviewing legitimate concerns and attempting to resolve them promptly.

Submitting a chargeback does not replace the return process and may delay resolution while the payment provider investigates the transaction.

CONTACT

Avyra Supply LLC
Website: avyrasupply.com
Email: support.avyrasupply@gmail.com
Return address: Provided after return authorization